Smart City
The digital ecosystem of Milan Malpensa Cargo
Smart City is Milan Malpensa’s Cargo Community System (CCS), enabling digital information exchange among all cargo supply chain stakeholders.
The ecosystem integrates operational and information flows related to shipment handling, improving efficiency, data quality and coordination across the Malpensa cargo community.
The CCS therefore serves as the core digital infrastructure for cargo processes within Cargo City.
Core services
Malpensa’s CCS includes a number of core services that are completely free of charge for users.
Enables freight forwarders or their delegates to digitally submit information on export cargo, accelerating the document acceptance process.
Mandatory for all operators since October 6, 2025.
Centralizes and provides access to operational and customs information on inbound shipments, offering a single view and real-time status updates.
Under developement
Enables users to book loading and unloading slots at Milan Malpensa Cargo warehouses.
Under developement
Key benefits
Who is required to join?
Joining the Ecosystem provides access to all Cargo Community System services made available by SEA.
In particular:
- the Export Module is mandatory for all operators involved in export flows;
- the Import Module and Slot Booking service will be available soon;
- membership also provides access to the Showcase.
How to join?
Joining the system is completely free of charge. To register, simply fill out the registration form and send the request via certified e-mail (PEC) to direzione.cargoandrealestate@pec.seamilano.eu.
If you do not have PEC, or if you need further information, you can contact ecosistema.cargo@seamilano.eu.